Hospitality studies involves everything from welcoming of guests, visitors and strangers to ensuring that they receive service of the highest quality and enjoy their stay. When you work in this industry, ensuring that guests receive the best possible treatment, food and entertainment is part of the deal.
The hospitality industry is a very competitive market and is directly linked to the tourism industry. The better service the guests receive, the greater the success of the business. In other words, the main priority is to give guests value for their money and to ensure that they return home with fond memories of the place they visited.
A career in the hospitality industry can be very exciting and your duties will depend on the field you specialise in. This could mean anything from working in guest houses, hotels or restaurants, to name but a few.
Some of these duties may include the following:
Arranging guests’ accommodation and entertainment
Serving guests in restaurants
Undertaking tours to popular attractions
What courses in Hospitality Studies do we offer?
Guest House Management:
Our range of Guest House Management courses is ideal for anyone who would like to work in a guest house as well as anyone who would like to open and run their own guest house. The courses cover everything from the business and licensing regulations to customer service, housekeeping and hospitality. For more information on these courses, simply click on the following links:
Cross Cultural Cooking:
Cross Cultural Cooking course goes into the history of South African food. It gives information about the cooking styles of the different cultures and highlights some of our favourite South African dishes. For more information on this course, simply click on the following link:
Cooking for Infants and Young Children:
Cooking for Infants and Young Children is a course that deals with the nutritional requirements of infants and young children and is designed as a practical guide for parents as well as caregivers. For more information on this course, simply click on the following link:
What other courses do we offer that are related to Hospitality Studies?
Tourism Studies involves service delivery to tourists and making sure they have everything they need. This also includes showing them historical places in the area they are visiting, and giving them a bit of background information about the specific destination. Tourism Studies is all about customer service. For more information on the courses in this field, simply click on the following links:
Events Management Studies:
Event managers manage festivals and events for groups of people, whether it be big public gatherings or something more intimate like a wedding. Arranging these events implies making sure that guests have a great time and that all their needs are catered for professionally. These duties include everything from making sure the food is served on time to arranging sufficient parking and other facilities. For more information on the courses in this field, simply click on the following links: